Everest Trails Booking Engine
Turning trekking enquiries into confirmed itineraries
Metadata
Client
Everest Trails Co.
Year
2024
Role
UX design, e-commerce engineering
Key Results
The Brief
A bespoke booking engine for multi-day treks with live availability, flexible add-ons, secure deposits and multilingual support.
The Challenge
Addressing the core problems and constraints of the project.
Most bookings happened over email, causing slow replies, double-bookings and lost enquiries from international travellers in other time zones.
The Solution
Crafting a
unique approach.
We built a transparent booking flow with real-time availability, deposit payments and automated confirmations, backed by a simple internal calendar for guides and operations.
A flow that mirrors planning
Trekkers compare routes, seasons and fitness levels before committing. The new flow supports that journey with clear itineraries, packing guidance and honest difficulty ratings.
Operational calm
Guides and coordinators now work from one live calendar, so overbooking is a thing of the past.
- Deposits collected securely at booking.
- Automated confirmation and pre-trek emails in three languages.
- Conversion improved at every step of the funnel.
Next Project
Nimbus Cloud Migration
Let's build something legendary.
We're currently accepting new projects and would love to hear about your vision.